Frequently asked questions
How can I pay?
How can I pay?
We accept all Major Credit Cards: Visa, Mastercard, Discover, Amex and also Paypal
Which currency will I be charged in?
Which currency will I be charged in?
Our all orders processes in AUD. While the content of the cart is displayed in several currencies, you will checkout using AUD at the most current exchange rate.
Do you ship overseas?
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
How long will it take to receive a tracking number?
How long will it take to receive a tracking number?
It will usually take between 1-3 business days.
How long will it take to get my order?
How long will it take to get my order?
It depends on where you are. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
What shipping carriers do you use?
What shipping carriers do you use?
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
What is your return policy?
What is your return policy?
We offer a 30 day money back guarantee. If you are not 100% satisfied with your purchase simply contact us within 30 days of delivery of your item and we will gladly walk you through returning your order to us for a refund.
I need help with my order. What do I do?
I need help with my order. What do I do?
Please contact us here we will work to correct the problem as soon as possible.